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Bet365 Poker Room Reviews

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bet365 Overview
While their website does not acknowledge it in any way, Bet365 Poker is powered by Playtech's excellent software. You'll have to download the software to get any inkling of that, though. Why they go to such trouble to hide this is unfathomable. Playtech's iPoker Network is an excellent online poker network. Licensed by the Gibraltar Licensing Authority, Bet365 Poker has a little more than some of the other iPoker sites to offer an online poker player. Like other iPoker sites, they do not accept US players.
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Bet365 Poker Welcome Bonus is 200% up to 1000
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Traffic is average. There are always enough players to get a game going when you want to play Texas hold'em unless you're looking for very high stakes. If you're looking for one of their specialty games, though, then you're going to have to try to rally some friends from another room. Since the tournaments get up to one million a month, the traffic for tournaments gets quite serious for those. Most of the traffic comes from the network, of course.

Software and Games
The software is download-only, despite the fact that Playtech now offers a no-download version of their software. Macintosh players are still out. Moreover, their cashier isn't even supported on all browsers, so you might have to upgrade your particular browser just to play at Bet365 Poker. Assuming your system does meet requirements, though, the software is easy enough to use. The tables are clean. No avatars gives the table a clean look, although the empty chairs are a little strange. The cards and chips are easy to see. The game selection is good. They offer Texas holdem, Omaha and Omaha high low, seven card stud, and five card stud. While they don't offer mixed games like HORSE and HOSE, those games are rarely played on those sites that do carry them, so it's not a big miss.

Bonuses and Promotions
There is a 1000 welcome bonus. €10 of the bonus is released for every 1000 Merit Points that players earn. Merit Points are earned by playing raked hands or by entering tournaments with tournament fees. New depositors also get a free entry into each of two freerolls. One freeroll is for 100,000 Merit Points, and the other is a $2,000 tournament. A bet365 bounty player joins the freerolls and knocking him/her out is good for a $22 token that earns entry into a tournament of the player's choice. The Merit Points scheme is average and can help players earn entries into tournaments, extra money, and other prizes.

Customer Support
Customer support is provided first in the form of extensive FAQs which are highly searchable. There are toll-free numbers available in a number of countries, including the United States, an interesting situation considering that they do not accept players from the United States. Players can send a fax or an email. Players who do not wish to make a toll call can ask for the staff to call them back by sending an email. Players who wish to wait a long time for an answer can also use postal mail.
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